Working on a suicide helpline changed how I talk to everyone

In these calls, there is zero room for pretence — this can apply to normal conversations too. Reflecting on her own experiences, Natalia Dashan describes in Psyche magazine what working for a suicide helpline is really like. While she certainly expected these calls to have an impact on her, she didn't imagine it would make it so clear that, sometimes, focusing on the moment is all it matters.